Home Books Training Seminars   Registration

Resolving Sleep/Resume and iPod, iTunes, My Book Compatibility Problems  
Got a problem with sleep mode or suspend/hibernate not working properly with Windows Vista? Well, you're not alone. After receiving several questions about problems with the sleep mode in Windows Vista and also experiencing the problem first hand, I went in search of solutions and here's what I found.

Windows Vista shipped for businesses in December 2006 and for consumers in February 2007. Since the official launch, hardware manufacturers have been busy performing final checks of their equipment against the operating system. Many manufacturers, including NVIDIA and ATI, have also released updated device driver software to better support the operating system and its features.

On several computers I've worked with, problems with the graphics card drivers were causing a resume problem after the computer went into sleep mode. On a few other computers, the problem came from 13-in-1 and 9-in-1 memory card readers that were causing a resume problem after the computer went into sleep mode. The easy (but not necessarily logical fix) was to download and install the latest drivers for the graphics cards and the memory card readers.

Here are direct links for popular graphics card drivers:

NVIDIA Graphics Cards

ATI Graphics Cards

As other unlikely devices could be causing your sleep/resume problem too, you might want to visit the support area for the manufacturer of your computer and see what specific driver updates are available for your computer. Both Dell and Gateway make it easy for you to get the latest drivers for your computer using the serial number printed on the back or side of the computer case. If you purchased the computer at a retail store, you can also search by computer model number.

Got a compatibility problem with Apple iPod or WD My Book?

Other people have been telling me about problems with the wildly popular Apple iPod and Western Digital external hard drives. As of 3/15/07 WD had not issued a new driver for its popular My Book external hard drives, but when they do, you'll find the drivers here:

Western Digital Drivers

Most (but not all) iPod compatibility issues with Windows Vista can be resolved by upgrading to iTunes version 7.1. As later versions become available, these should resolve all known compatibility issues. You'll find the iTunes download here:

Apple iTunes for the iPod

Microsoft Windows Vista Administratorís Pocket Consultant

By William R. Stanek

Microsoft Windows Vista Administratorís Pocket Consultant is the readable reference that you will want on your desktop at all times. The guide is designed for quick access so you can easily find what you are looking for, and features in depth coverage of Windows Vista issues like Windows desktop customization, mobile networking, remote access and security. Youíll get the precise information you need to solve problems and get the job doneówhether you are at your desk or in the field.

Windows Vista Administrator's Pocket Consultant is available everywhere Microsoft books are sold. I hope you'll order the book from your favorite bookstore. All on-line bookstores carry the book as well. Here's the direct link to order the book at these bookstores:

Amazon.com
BarnesAndNoble.com

Windows Vista: The Definitive Guide

By William R. Stanek

With this new operating system, every corner of traditional Windows has been tweaked, overhauled, or replaced entirely. Windows Vista: The Definitive Guide offers complete details on new features and enhancements, including the superior searching and organization tools, the multimedia and collaboration suite, and the massive, top-to-bottom security-shield reconstruction. With details on setup and deployment and a detailed reference section, bestselling author and Windows expert William Stanek puts power users in full control of Windows Vista. As an added bonus, a handy, complete menu map of all versions of Vista can be found in the endpapers.

Windows Vista: The Definitive Guide is available everywhere Microsoft books are sold. I hope you'll order the book from your favorite bookstore. All on-line bookstores carry the book as well. Here's the direct link to order the book at these bookstores:

Amazon.com
BarnesAndNoble.com

   

Thank you for visiting. This article is provided as a Web extra for Windows Vista Administratorís Pocket Consultant published by Microsoft Learning and written by me, William R. Stanek. You can find the current version of this document at www.williamstanek.com/vista/.

More Articles...

Learn more about Windows Vista... click here.

Download the Windows Vista Group Policy Reference for administrators... click here.

Everything you ever wanted to know about installing Windows Vista but were afraid to ask... click here.

Get tips and advice for installing Windows Vista Service Pack 1 (SP1)... click here.

Resolving Boot and Installation Issues After Installing Vista Service Pack 1 (SP1) or Windows Server 2008... click here.

Thank you for reading this article. I look forward to writing more articles.

William R. Stanek (http://www.williamstanek.com)